Terms and Conditions

Terms and Conditions

How to Redeem & Print eLiveLife.com Promotional Certificates Online
1. Log on to your account or register a new account at eLiveLife.com. 
2. Click on Redeem a Certificate and enter your Certificate Number. 
3. Only enter your certificate number once. The credits will appear in your account. Each credit is redeemable for one service, regardless of the face value of the service. 
4. Browse our services and add the offers you like to your cart. 
5. Continue through the checkout process. Do not enter your certificate number again. Apply your credits and your balance will be $0.00 once you confirm the order. 
6. The services you selected will now be available under My Account. 
9. Services, once selected, have a 3-6 month expiration date. 

You may also call our office at (619) 450-3114 to redeem your services by phone. 

Choosing to Have Your Services Mailed: 
If you choose the mailing option for gift certificates there is a shipping and handling fee of $4.95. Please email or us or call in your request.  The eLiveLife.com customized spa package will arrive at the shipping address you provide within 5 to 7 business days. 

Scheduling Appointments: 
Please wait until you have printed or received your service. Call the specified service provider on each certificate directly to schedule appointments. Mention the certificates at the time of booking and bring your certificate with you at the time of your scheduled visit. 

Policy Governing Redeemed Service Certificates 
1. Certificates are valid for new clients only for any particular service provider. 
2. Only one certificate will be honored per person with any particular service provider. 
3. Certificates must be presented at the time of service or the appointment scheduled will be charged at full price. 
4. A minimum 24 hours cancellation notice is required to reschedule a service or visit; otherwise that particular service will be forfeited. 
5. Certificate cannot be redeemed for cash, only for the services explicitly outlined on the certificate. 
6. Certificates are not exchangeable for products. 
7. Certificates are valid only for specified services and cannot be substituted with other services. The individual services described in this package are subject to change slightly, based on the ability of the facility to perform them. 
8. Appointments are based on availability. 
9. Please allow at least 2 weeks for appointments. 
10. This offer cannot be combined with any other offer, coupon or discount program. 
11. eLiveLife.com is an independent company and not affiliated with any service partner. 
12. Certificates are transferable. 
13. Neither eLiveLife.com nor any promotional partner nor any partner spa is responsible for loss, theft, or mutilation of this certificate. 
14. Promotional certificates are subject to an expiration date, if any, set forth on the face of the certificate, except where prohibited by applicable law. 

Neither eLiveLife.com nor any promotional partner makes any warranty of any kind regarding any service you may receive in connection with your use and redemption of this certificate. 

Neither eLiveLife.com nor any promotional partner assume any responsibility and shall not be liable for any injury, loss, claim, cost, damage, or any special, exemplary, punitive, indirect, incidental, or consequential damages of any kind, whether based in contract, tort, strict liability, or otherwise which arises out of or is in any way connected with (i) your use and redemption of this certificate or (ii) the performance or non-performance by any third-party providers even if you have been advised of the possibility of damages. Under no circumstance shall eLiveLife.com or any promotional partner be liable for any delay or failure of performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control. 

Terms and conditions are subject to change without prior notice. No part of the Promotional Certificate may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of eLiveLife.com. 

Privacy Policy 
While logged onto the eLiveLife.com website and you are asked for personal information, you are sharing that information with eLiveLife.com only. Some data collected during a sweepstakes, contest or promotion may be shared with a sponsoring partner. You can decide not to participate in such events if you do your information will not be shared. Our website also contains links to other third-party websites. Even if a relationship may exist between such a third-party and eLiveLife.com, eLiveLife.com exercises no authority over, and does not control linked sites, so that if you click on one of these links, you will be leaving our website and entering another website. These linked websites will maintain independent privacy and data collection policies and procedures, and eLiveLife.com assumes no responsibility or liability for these independent websites or their particular policies and procedures. These links are provided for your convenience, and as such, you access them at your own risk. eLiveLife.com recommends that you carefully review the privacy and data collection policies and procedures of any linked site that you may visit, because those policies and procedures may be very different from our own. In an effort to provide the best service to our clients, eLiveLife.com periodically sends out special offers and discounts via electronic notice (email). At any time you may unsubscribe to our notices by sending an unsubscribe email using the link provided in the email.

Policy Changes 
eLiveLife.com reserves the right at our discretion to make changes to these policies. Terms and conditions are subject to change without prior notice.